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Collage Levels of Support

The current release version of Collage is 4.3. All new features will be included only in future versions of 4.x.

Effective January 1, 2013, Ohio GT will provide support for Collage software in four tiers.

Last released version	Last Release date	Level of support
4.3	Current version	1
4.0, 4.1, 4.2	June 2016	2
3.1.28	September 2012	4
3.0.23	April 2008	4
2.3.20	May 2005	4
2.2.13	October 2002	4
2.1.8	January 2002	4

Level 1 Support

This version of software receives full support. New features will be added only to future releases of this version. Only this version will be supported on computers with future Windows operating systems. Any reported problems will be investigated. If a problem is confirmed, a new version of software will be released to solve this problem.

Level 2 Support

This version of software receives limited support. No new features will be added. Problems will be investigated, and if confirmed, will be fixed in a software release.

Level 3 Support

This version of software receives limited support. No new features will be added and no problems will be fixed. Any problems reported in this version may be investigated at our discretion. If a problem in this version is also found in the release version, it will be fixed only in the release (current) version.

Level 4 Support

This version of software is no longer supported. It is not supported on Windows 7 or later operating systems. Reported problems will not be investigated.

Upgrading

To upgrade your version of Collage software, please contact your sales agent or Ohio Gravure Technologies. The cost to upgrade varies depending on what version of software you are on.

For information on the latest version of Collage, see here for the latest new features, or contact

Windows OS Support in Collage

Windows 10 support started in Collage 4.3.0. Windows 10 Professional is required. 64-bit is strongly recommended.

Windows 7 support started in Collage 3.1.15. Windows 7 Professional is required. 64-bit is strongly recommended. If you need to connect to a non-Collage Linux computer such as CCS/IPW, Windows 7 Ultimate or Enterprise is required.

Collage version 3.0 (or earlier) will not run on Windows 7 or later.

Windows XP is no longer supported in Collage.

Ohio GT does not support Windows 8 for Collage.